IT Support Services

We offer an all-inclusive computer and network support service called IT Plus.  This plan is a complete on-site support for your business.  We becoming your IT department – you get access to skilled, experienced specialists at a competitive cost.

Migration

We can also offer Database
upgrade and migration...  Going from an early database version to
something newer (i.e. from Access 2003 to Access 2010 / 2013... Or from SQL
Server 2008 to SQL Server 2012)...  Or a full migration going from Access
/ Oracle / MySQL to SQL Server...   If they’re an Access user and are
getting close to the 2GB limit, maybe it’s time to make the move to SQL Server
Express (which is free) and has a 10GB limit, or to the full blown version
though can be expensive.

Some examples are;

Access 2003 to Access 2010

MySQL to SQL Server 2012

Oracle to SQL Server 2012

SQL Server 2000 to SQL Server 2012

SQL Server 2008 R2 to SQL Server 2012

Does My Company Need IT/Network Care Plan

• Does your business spend too much money or time on IT support?
• Could better IT improve the efficiency of your business?
• Would you like someone else to look after your IT problems so you can focus on business growth?
• Would you like to have someone with the right skills to depend on – at affordable rates?
• Would you prefer to pay a fixed cost for IT support?

What is Included

• Unlimited on-site support
• Unlimited telephone support
• Next day or same day response times
• Service pack installations
• Anti-virus updates
• Hardware support
• Support for Microsoft Office, Sage and more
• Disaster recovery planning
• Backup strategies
• Network support
• Server and PC support
• Printer support

Customer Benefits

• Having calls handled by our specialists - not by a call centre
• A free systems audit

If there is something not covered anything that is not mentioned?  We will tailor your package – call let us know and we will discuss your needs and how we may adapt to these.. 

IT Support

Fixed Cost Computer Repairs
Upgrades
Virus Removal
PC Health Checks
Printer Support and Maintenance
Software installation
Hardware Installation
Data Backup and Recovery

Software Support

Microsoft Office
Windows Vista
Windows XP/7/8
Sage
TAS Books
Microsoft Access

Network Support

Wireless Network Installation
Firewalls
Router Configuration
Broadband Setup

NAS Setup

Server Support

Windows 2000/2003/2008/12 Server Support
Netware Servers
Data Cabling
Microsoft Exchange Server Support
Web Hosting
Email Hosting